How to Upload contacts into a Group

Trying to turn a spreadsheet of contacts into a group in MessageDesk? Then you're in the right place.

There's two ways to upload contacts into a group in MessageDesk.

  1. Option 1: Creating the Group

  2. Option 2: From a CSV Upload

Option 1

Navigate to "Contacts" in the app then click on "New Static Group"

From here you'll see the following ⬇️ ⬇️ ⬇️ ⬇️ ⬇️

To upload your spreadsheet into the new group simply click "Import Contacts"

Option 2

Navigate to Settings -> Import / Export Data and upload a CSV.

Once you upload the CSV you'll have the option to add the contacts into a certain group.

The group can be a new one or an existing one.

This is a great way to update Static Groups

If you have any questions at all please don't hesitate to reach out to our team via the chatbot in the bottom right of the screen or click "Help" from in-app to start a conversation.

Did this answer your question?