In order to import your contacts into MessageDesk in a bulk format, it will need to be in the form of a CSV file.

If you download our template from the app, it will already be in a CSV format. However, if you copy our template into an Excel file, you will need to follow the steps below to convert it into a CSV file.

1. Select File

2. Select Save as

3. Under the File Format dropdown menu, select .csv

4. Click Save! 🤯

5. Make sure that before you import into MessageDesk it appears as a .csv file

Learn how to import contacts into MessageDesk

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